Privacy Policy

Frequently Ask Questions

Last updated: December 10, 2025

1. Introduction

Welcome to IG Clothing. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit or purchase from our website (the “Site”). By using our Site, you agree to the practices described in this Policy.

2. Data We Collect

We may collect the following types of information from you:

Personal data you provide us:

  • Name

  • Email address

  • Shipping / billing address

  • Phone number

  • Payment information (processed via secure third-party payment provider)

  • Any other information you choose to provide (e.g. in contact forms or special requests)

Automatically collected data:

  • Device information (e.g. IP address, browser type, operating system)

  • Browser and browsing activity on our Site (pages visited, time spent, etc.)

  • Cookies and similar tracking data

3. How We Use Your Data

We use your information for purposes including but not limited to:

  • Processing and fulfilling orders (shipping, billing, payment)

  • Customer support and communication (order updates, responses to inquiries)

  • Personalizing your shopping experience (recommended products, saved preferences)

  • Marketing and promotions (if you opted in for newsletters or updates)

  • Improving our website, products, and services — analyzing site performance, troubleshooting issues, and making the shopping experience smoother

4. Cookies & Tracking Technologies

We use cookies and similar technologies (e.g., web beacons, pixels) to:

  • Remember your preferences and shopping cart

  • Understand how you use the Site (which pages you visit, how long you stay)

  • Provide personalized content, offers, and ads (only if you opt in)

You can choose to disable cookies in your browser settings — however, this may limit certain features or affect how the Site functions for you.

5. How We Share Your Data

We may share your information with third parties only in the following cases:

  • With payment processors or shipping partners to complete your orders

  • With service providers (e.g. email service, analytics tools) to help run our business operations

  • To comply with legal obligations — for example, if required by law, regulation, or court order

  • If we ever sell or transfer our business (or assets) — personal data may be transferred under the same privacy protections

We do not sell or rent your personal data to third-party marketers.

6. Data Security

We take reasonable measures to protect your data from unauthorized access, misuse, or disclosure. Sensitive information (like payment data) is handled by trusted third-party payment gateways. While we strive to keep your data safe, no method of internet transmission is 100% secure — we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, such as:

  • The right to access the data we hold about you

  • The right to correct or update your data

  • The right to request deletion of your data

  • The right to opt out from marketing communications

  • The right to restrict or object to certain data processing

If you wish to exercise any of these rights, please contact us at our contact email (see below).

8. Children’s Privacy

Our Site is intended for use by individuals aged 13 or older. We do not knowingly collect personal data from children under the age of 13. If we become aware that we have inadvertently collected data from a child under 13, we will promptly delete that data. If you believe we may have collected data from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time (for example, to reflect changes in legal requirements or how we operate our Site). When we make changes, we will update the “Last updated” date at the top. Your continued use of the Site after the update indicates your acceptance of the new terms.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can contact us at:
Email: info@igclothing.com
Address: IG Clothing No: 00, Colombo road, Sri Lanka